Photo Reviews
Photo reviews let customers attach images to their reviews — real photos of your product in real hands. They're some of the most persuasive social proof you can show, and they typically convert better than text alone.
What customers see
When photo reviews are on, the review form includes a photo upload control. Customers can attach up to five photos by default. Once uploaded photos finish processing, they appear as thumbnails alongside the review on your product pages and in the review carousel, and shoppers can tap a thumbnail to view it larger.
Photos only ever appear on approved reviews. A photo on an auto-approved review starts processing right away; a photo on a review that's waiting in your queue starts processing once you approve it.
Configure photo reviews
Manage photo settings in PerkStack → Settings → Reviews:
| Setting | What it does | Default |
|---|---|---|
| Max photos per review | The most photos a customer can attach to one review (1 to 10) | 5 |
| Require photos | When on, a review can't be submitted without at least one photo | Off |
Points for photo reviews
You can reward a photo review more generously than a text-only one to encourage customers to include a picture. The bonus for a photo review is set in your loyalty earn rules and is available on Essential and above (the same plans that unlock photo uploads).
Related
- Overview: how review collection works end to end
- Moderation: approve reviews and their photos
- Review Request Emails: invite customers to share a photo
- Ways to Earn: set the bonus for a photo review